Privacy policy

Privacy Policy

Effective Date: January 1, 2026

Elleebana Store USA (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy applies to the website www.elleebanastoreusa.com (the “Site”) and governs how information is collected, used, maintained, and disclosed.

By accessing or using this Site, you consent to the data practices described in this Privacy Policy.


Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment and transaction details

When you make a purchase through the Site, payment information (such as credit card data) is collected solely for the purpose of completing transactions and is processed securely through third-party payment processors. We do not store full payment card information on our servers.

We may collect additional personal or non-personal information in the future to improve our services, comply with legal obligations, or enhance customer experience.

Automatically Collected Information

We may automatically collect information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Device identifiers

  • Domain names

  • Access times

  • Referring and exit pages

This information is used for website functionality, analytics, security, fraud prevention, and to improve the overall performance of the Site.


Use of Your Information

We use the information collected for the following purposes:

  • To operate and maintain the Site

  • To process and fulfill orders and transactions

  • To provide customer service and support

  • To communicate order updates, account information, or policy changes

  • To send marketing or promotional communications (where legally permitted)

  • To conduct internal analytics and improve our products and services

We do not sell, rent, or lease customer information to third parties.


Sharing of Information

We may share your information with trusted third-party service providers who assist with:

  • Payment processing

  • Order fulfillment and shipping

  • Email communications

  • Website hosting and analytics

  • Customer support

All third parties are contractually obligated to use personal information only for the services they provide to us and to maintain confidentiality and security.

We may also disclose personal information if required to do so by law, subpoena, or legal process, or if we believe disclosure is necessary to:

  • Protect and defend our rights or property

  • Enforce our Terms & Conditions

  • Prevent fraud or security threats

  • Protect the safety of users or the public


Cookies & Tracking Technologies

The Site uses cookies and similar technologies to enhance user experience, store preferences, analyze traffic, and improve functionality.

Cookies are small text files placed on your device that allow us to recognize repeat visitors and streamline interactions, such as remembering login or checkout details.

You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the Site.


Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.


Children’s Privacy

This Site is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If you are under 18, you must obtain permission from a parent or legal guardian to use this Site.


Opt-Out & Marketing Communications

You may opt out of receiving promotional or marketing emails at any time by clicking the “unsubscribe” link included in our emails. Transactional or account-related communications may still be sent as required to fulfill orders or comply with legal obligations.


Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.


Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Elleebana Store USA
Email: hello@elleebanastoreusa.com
Phone: (916) 206-8270